Key details

This website privacy policy describes how ArtisanVibes protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: 24.05.2018

If you have any questions about this policy, please email to info@artisanvibes.co.uk.

Who is collecting the data and why?

ArtisanVibes gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data is being collected?

We may collect the following information:

  • Name or nickname (You can use any name, it does not need to be your real name)
  • Contact information including email address
  • Birth date (If you want to take advantage of birthday offers)
  • Demographic information, such as postcode, preferences and interests
  • Website usage data
  • Other information relevant to client enquiries
  • Other information pertaining to special offers and surveys

What is the legal basis for processing the data

We only use and store your data if you have given clear consent for us to process your personal data for a specific purpose.

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:

  • Opt-in to receive marketing communications from us by email

Will the data be shared with any third parties?

We will always hold your information securely.

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the EU GDPR Policy.

 How will the information be used?

Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

  • For our own internal records.
  • To improve the products and services we provide.
  • To contact you in response to a specific enquiry.
  • To customise the website for you.
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you.

How long will the data be stored for?

If you have agreed that we can use your information for marketing purposes, you can change your mind easily. To modify your details or opt-out of future communication, please write to info@artisanvibes.co.uk or click unsubscribe at the bottom of any of our emails.

How is your data stored?

Your data, including email address, name, venues attended, and any other data given from your feedback or signup form, are stored with ArtisanVibes and handled via Mailchimp and PayPal.

What rights do you have?

The GDPR provides the following rights for individuals:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

If you want to exercise any of these rights please send us an e-mail to info@artisanvibes.co.uk with your request.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily. To modify your details or opt-out of future communication, please write to info@artisanvibes.co.uk or click unsubscribe at the bottom of any of our emails.

How can you raise a complaint?

If you think your data has been misused or that it was not kept secure or you have any other concern about our Privacy Policy, please contact us via e-mail or phone. We will try to do our best to provide you with the solution.

If you’re unhappy with our response or if you need any advice you can contact the Information Commissioner’s Office (ICO).

 

COOKIES AND HOW WE USE THEM

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

List of the cookies we currently use

CookieTypeDurationDescription
No records found

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

To learn more about cookies and how they are used, visit All About Cookies.

Links from our site

Our website may contain links to other websites.

Please note that we have no control of websites outside the www.artisanvibes.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.